About us
SantasPostcard.com is run by SantasPostcard in the United Kingdom. You can contact us by email at hello@santaspostcard.com.
What you're buying
A personalised folded card. The front shows your photo with Santa added — either coming into your living room or next to your pets. Inside is Santa's Nice List with your child's name and a personal note from Santa.
Price
Each card costs £4.99 plus postage. You choose your postage option at checkout. The total is shown before you pay.
Your photo and wording
You must own the photo you upload or have permission to use it. Please check names and messages carefully — we print exactly what you type. We may refuse an order if a photo or message is unsuitable.
Checking and printing
Every card is checked by a real person before printing. You do not receive a preview of the generated Santa image or approve it beforehand. Prodigi prints and posts the finished card to the grown-up named at checkout.
Christmas delivery
Orders placed by Wednesday 16 December for Standard, or Saturday 19 December for Express should arrive before Christmas Eve. See Delivery & refunds for details.
Cancellations and returns
Because every card is made to your order, the 14-day right to cancel does not apply once we have started making it. This does not affect your legal rights if your card arrives damaged, faulty or not as described.
Our responsibility
We are responsible for losses you suffer that are a foreseeable result of us breaking these terms. Nothing in these terms limits our liability where it would be unlawful to do so.
Law
These terms are governed by the law of England and Wales.